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Compass Referral

Did you know? Compass is improving the way that children, youth and families access our services! Starting spring 2024, children and youth can now self-refer for free services directly through our website. We have also made things easier for community service providers, medical professionals and educators, to get support for their clients with just a few clicks of the mouse.


How to Access Services

Compass’s intake is the front door to services and supports for children and youth who need help with a mental health issue. Following the initial meeting, a Clinician will guide you through your next steps, which may involve short-term support options, ongoing services, long-term solutions, and referrals to other providers. It’s important to note, this is not a counselling service but an access point to a wide range of Compass programs including groups, therapy, and intensive services. You do not require an Ontario Health Card to access services at Compass.

Get started

Please call us at 1.800.815.7126 to book an appointment at our Chapleau site or select a virtual visit.

Crisis Intervention Services – Health Sciences North

If you or someone you know is in crisis or feeling overwhelmed, please contact Crisis Intervention Services – Health Sciences North. 24 hour hotline—365 days/year 1.877.841.1101 or 911.

If you would like to talk to a counsellor virtually please access:

If you would like to talk to someone in-person please check out our walk-in service, mindSPACE for times and locations of walk-in services. Youth aged 12-25 can access walk-in services at the Youth Wellness Hub

To inquire about wait times and your file please contact us at 1.800.815.7126.

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I need help now…

If you or someone you know is in crisis or feeling overwhelmed, please contact Crisis Intervention Services at Health Sciences North at 1.877.841.1101. This service is free and available 24/7 with virtual, mobile crisis and in-person options.

I need to meet with someone….

mindSPACE offers free in-person mental health services without an appointment for children and youth under 17. mindSPACE clinicians are available Tuesday and Thursday 11am-6:30pm (last session offered at 6:30pm)

I need to talk to someone…

If you’re aged 17 and under, a free virtual/phone single-session counseling service is available through OneStopTalk by calling 1.855.416.8255. OneStopTalk therapists are available Monday-Friday 12pm-8pm and Saturday 12pm-4pm